Productmanager – Designer

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You are the designer of our FEC (Financial Economic Crime) applications. These applications help Rabobank analysts to research integrity risks of our customers and potential parties. Together with your design colleagues you are working on the designs for new or improving existing FEC applications. It will be your challenge to design the best possible digital user experience for our FEC analysts. For example, we want to help the FEC analyst to scan customer data and process client cases in an easier and more efficient way. You try to understand their way of working by doing research, collaborate with stakeholders, explore different design solutions, and finally create an ultimate user experience. Are you the designer who brings our FEC applications to the next level?

You will become part of our unique Design Chapter that serves the entire organization. Together we help to shape the bank’s design transformation and grow our design competency. We are an ambitious team, with a brand-new internal design studio, that is building an incomparable design culture within one of the biggest banks in the Netherlands. Are you the designer that has the expertise to make a high-level contribution to the experience of our clients?

Your impact
• You have at least five years of experience in UX design and confidently take responsibility and ownership of large, complex design projects.
• You shape vision and strategy and can make this tangible by translating it to visuals and designs.
• You are a Systems Thinker and have experience designing ecosystems.
• You can translate complex problems and processes into simple and intuitive solutions.
• You deliver final designs and support the development teams to implement them.
• You will be collaborating in a multidisciplinary team with operations, policy, tech teams and other stakeholders that are exploring a new space. You will actively contribute to setting up the right processes in which the customer is always central.
• Your work is inspired by customer insights, and you collect customer data to create the best possible experiences by excellent designs.
• You understand the rapid pace of the digital and technological.
• You conveniently maneuver through large organizations and know how to get support for your ideas and concepts.

With each other
Our way of working is collaborative. The designers of the design chapter join forces to build coherent and delightful customer experiences for all Rabobank customers. Once you join as a designer, we’ll be a team of 90+ designers with a wide variety of skills and knowledge.

With you
As a Senior Designer you will deliver the best experience for our clients, partners, and developers. We are looking for someone that understands these complex challenges and is both a strategic thinker and a creator of pixel-perfect designs. You keep up to speed with the developments and challenges within the financial sector and like to investigate new technologies. You explore and develop innovative ideas that give direction to our products and services. Throughout this process, the client and the end-customer play a central role and you continuously validate your work by looking through their eyes. You work together with strategists, product owners, developers, other stakeholders and use mock-ups, prototypes, and playbooks to visualize your process and engage the colleagues around you. You validate your ideas digitally or in our state-of-the art Design Studio and can help the developers to implement your designs the way they are intended. You are always looking for new ways to add unique value to the Rabobank customer experience.

If you are invited for an interview, we expect the following preparation from you:
15 mins – Portfolio presentation: Show us a few of your best designs and tell us what is great about them. Tell us about the situation/problem, the solution and of course your contribution in this process. We would love to hear more about your achievements!
30 mins – Interview

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